This privacy policy governs www.saasant.com and its related properties, including “blog.saasant.com” & “deleter.saasant.com”

 

1. Who we are

 

1.1 We SAASANT INFOTECH PRIVATE LIMITED are a company operating a number of goods and services Excel Transactions Importer & Deleter, Transactions Deleter)  from www. saasant.com

1.2 The terms ‘we’, ‘us’ and ‘our’ used in this Website Data Protection Privacy Policy & Security Statement refers to saasant.com, a site operated by SAASANT INFOTECH PRIVATE LIMITED, a company registered in India under the companies act whose registered office is at at1/226 C, Ramya Garden, Valadi, Trichy, Tamilnadu-621218.

1.3 We understand and recognize the importance of safeguarding the personal information of our customers, and to show our commitment, we have formulated this Data Protection Privacy Policy and Security Statement to reflect our commitment to maintain the confidentiality of the information we receive via this Website.

 

2. Our privacy commitment

 

2.1 SAASANT INFOTECH PRIVATE LIMITED, the operators of www.saasant.com websites are committed to respect your privacy and recognizing your need for appropriate protection and management of personally identifiable information or other personal information you share with us including any information about you or by which you can be identified, such as your name, address, telephone number, photographs, credit card information, birth date, gender, occupation, personal interests, etc. (‘Personal Information’).

2.2 The purpose of this Data Protection Privacy Policy and Security Statement is to inform you what Personal Information we may collect from you when you visit our Website, how we use and secure such Personal Information, and the choices you have regarding our use of, and your ability to review and correct, the Personal Information.

2.3 We make every effort to ensure we protect the Personal Information provided to us. We have set out in this Data Protection Privacy Policy information on how we seek to protect your security and privacy, information generally or specifically in respect of any [online purchases/activities].

2.4 We have agreed to

(i) Provide customers with notice of their ability to opt out of information rental, sale exchange with marketers:

(ii) Honor customer requests not to share their information with other marketers and

(iii) Honor customer’s request not to receive mail, electronic mail, telephone or other solicitations from SAASANT INFOTECH PRIVATE LIMITED or the www.saasant.com.

 

 

3. Data protection register entry details and legal compliance

 

3.1 We are committed to protect the Personal Information we collect from users of the Website and processing such information in accordance with the law with applicable regulations.

3.2 We use such information as set out below in this Policy but generally to enhance your experience of using the Website, process your order, allow interactivity and to provide you with the services, products and/or additional services reflected on our Website that you request from us (‘Services’).

3.3 We also outline in our Security Statement below, the security measures we take to protect the Personal Information provided to us.

 

4. What information is collected?

4.1 In general, you can visit many of our web pages without telling us who you are or revealing any Personal Information. For each visitor to our Website, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

4.2 We use external chat application https:// www.tawk.to which is integrated with our app. We share the email and name of the customer with this chat app.

4.3 We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

4.4 There may be times (such as when you subscribe to a Service on the Website, purchase or order a product, register to receive marketing information, or to participate in competitions, user reviews, contests, or promotions etc.) at which we ask you to provide certain information about yourself such as your name, shipping/billing address, telephone or mobile number, email address, credit card information, birth date, gender, occupation, personal interests etc.

4.5 We use issue tracking or ticketing software called freshdesk.com to which we share user’s name and email.

4.6 We also maintain a record of your online services, subscriptions or product and service purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide this information we request, you may be unable to subscribe to the Services or purchase products, or access certain Services, offers and content on our Website.

4.7 We may also collect, and our third-party providers of advertisements and content may collect certain user information such as information relating to computer location, URL and IP address and domains, your browser type, the country and telephone area code where your computer is located, the pages of our Website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website.

4.8 You should be aware that as this site is monitored, we may collect this information even if you do not register with us and may capture information about your visit that will help us improve the quality of our service.

4.9 When you access the Services on this Website, we will ask you to input and will collect Personal Information from you. We will treat all your Personal Information as confidential and will keep it on a secure server. We reserve the right to disclose the Personal Information in the circumstances set out in this Data Protection Privacy Policy and Security Statement.

4.10 When you use the Website, register and/or subscribe for our Services (or as required) or purchase products, you may have to complete a subscription process including a registration form and provide Personal Information.

4.11  We gather this Personal Information to allow us to process your registration, process any requests or payments you may make, administer your contract or relationship with us. We also collect the Personal Information in order to grant you access to the online Services, monitor your usage of our site and Services, and/or participation in online activities including reviews, [testimonials or competitions, if any]. The information is also collected for such other uses as are expressly set out in this Privacy Policy, whether in connection with the Website, our products or services or our business.

 

5. Personal information

5.1 When you access the Services [or buy products from the Website], the Website may record your details to ensure that we comply with legal and contractual requirements, or are able to contact you, resolve any queries and process your subscriptions or orders to completion.

5.2 This data and Personal Information will not be used to send marketing offers or shared with any other business other than those identified in our terms and conditions or this Website Data Protection Privacy Policy and Security Statement.

5.3 Any Personal Information collected via this Website will be held by or on behalf of SAASANT INFOTECH PRIVATE LIMITED. We

will only use your Personal Information as is required to provide, sell or supply products or the relevant Services, or as permitted by data protection law, or for any other purposes as requested by or agreed with you.

5.4 The [Services] may include collecting relevant payment and complying with your order, providing you with emails which you have elected to receive following access or purchase of products or subscription to the services, keeping you informed by email of any additional services, promotion of products and/or services similar to those subscribed or purchased by you, and complying with our legal requirements. The Personal Information we collect and its use is further detailed below.

5.5 Where you have consented to receive emails or you have subscribed to the Website or in respect of any Services, if you do not want to be contacted in the future about any promotional or marketing offers, please let us know by sending an email to security@saasant.com and we will stop sending you any promotional emails.

5.6 If you have contacted us or submitted queries via email, we will use the information solely to respond to these emails and in relation to the products or services.

 

6. Using information about you

6.1 Your e-mail information is not shared with other organizations for commercial purposes. We do not partner with or have special relationships with any ad server companies.

6.2 We use the Personal Information you provide in connection with the Services and internal purposes, such as confirming and tracking your subscription, registration or order, analyzing trends and statistics, informing you of our new products, services and offers and providing you with information from and about the Website, SAASANT INFOTECH PRIVATE LIMITED or related companies.

6.3 If you do not wish to receive e-mailings, please let us know by: calling us at +91 9902231387send us an email:security@saasant.com or write to us at SaasAnt Infotech Private Limited, at1/226 C, Ramya Garden, Valadi, Trichy, Tamilnadu-621218,India

6.4 We may contract with third party companies, sub-contractors, service providers, agents or other persons to provide certain services including credit card processing, shipping, data management, web development, customer care,support,promotional services, etc (‘Service Providers’). We call them our Service Providers and we shall be entitled to provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

6.5 We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop the Website and our Services and may provide such aggregate information to third parties.

6.6 From time to time we may provide your Personal Information to our customer service agencies for research and analyzing purposes so that we can monitor and improve the Website, online experience, products or services (or as the case may be) we provide. We or our Service Providers may contact you by post, e-mail or telephone (or as required) to ask you for your feedback and comments on our Website, products or services.

6.7 We, our group companies or related third parties may also wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to the contact details as indicated below.

 

7. Product and promotional information

7.1 When you access certain pages of the Website, subscribe for a Service, purchase products or register for competitions or other services, you may be given the opportunity to receive information by post, e-mail or telephone about products, promotions or special offers which we feel may be of interest to you.

7.2 If you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration or other process.

7.3 You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word ‘unsubscribe’ in the subject line, by e-mailing us at www.saasant.com or telephoning us on the contact numbers provided.

 

8. Children and minors

8.1 SAASANT INFOTECH PRIVATE LIMITED does not knowingly collect or solicit Personal Information from children and minors. Anyone under the age of [eighteen] [(18)] will not be knowingly allowed to register for any service on the Website or to purchase any products or service on the Website.

8.2 If you are under [eighteen] [(18)], please do not attempt to register on the Website or send any Personal Information to us. This information about yourself, including your name, e-mail or home address, house telephone number, mobile number or other contact details. No one under the age of [eighteen] [(18)] may provide any personal information to the Website or receive any Services SAASANT INFOTECH PRIVATE LIMITED or www.saasant.com the event that we become aware or informed that we have collected Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible.

8.3 [Minors of under [eighteen] [(18)] years old should make sure that they ask their parents for permission before sending any information about themselves to anyone over the Internet including to SaasAnt Infotech Private Limited.

 

9. Provision of information to third parties

9.1 SAASANT INFOTECH PRIVATE LIMITED is bound to keep your Personal Information private. Except as provided in this Privacy Policy, we will not sell, rent or loan your Personal Information to third parties for their marketing purposes without your explicit consent.

9.2 We will not disclose any Personal Information to third parties unless the disclosure is required or authorized by law, or you have consented to our disclosing your Personal Information, or for other that is reasonably expected including the sale or disposal of any part of our business or rights.

9.3 Your Personal Information may be disclosed to other businesses within our group of companies and to reputable third parties who will help process your order. We will require all such third parties to treat your personal information as fully confidential and to comply with all Law.

9.4 If we are requested by the police or any other regulatory, investigatory or government authority to provide your Personal Information and/or other user Information, we are entitled to do so in compliance with the law of to facilitate an investigation into suspected unlawful activities.

 

10.Your consent

10.1 By submitting your information on the Website, you consent to the use of that information as set out in this Data Protection Privacy Policy. If we change our Data Protection Privacy Policy and Security Statement, we will post the changes on this page or on the Website, and may place notices on other pages of the Website, so that you may be aware of the Personal Information we collect and how we use it at all times.

10.2 You agree that you do not object to us contacting you for any of the purposes of processing your services or orders, statistical or survey purposes to improve this Website and its services to you, provision of website content and advertisements to you, administration of this Website and where you consent, to notify you of services, products or special offers that may be of interest to you. You consent to such contact whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Law

10.3 Owing to the global nature of the Internet infrastructure, the Personal Information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Data Protection Privacy Policy and Security Statement. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information, you consent to these transfers.

10.4  [in the event that any content (as set out in our relevant terms and conditions or terms of use) is chosen by us to be used, edited, transmitted, for the creation of derivative works from or publication in any media in connection with our business, products, advertising, marketing and public relations activities, we may use your name, [likeness] and location alongside such use. by submitting content and your name, [likeness] and location you consent to such use and acknowledge and agree that no further permission shall be sought from you or payment made to you in respect thereof.]

10.5 By registering an account with us you accept and confirm that you have read our [Terms and Conditions] and the Website Data Protection Privacy Policy and

10.6 Security Statement and that you consent to us collecting and processing your personal information in accordance with this Policy and the Terms and Conditions.

 

11.Sale of business

11.1 If all or part of our business is sold, (whether by sale of shares or assets) or integrated with another business, your details and Personal Information may be disclosed to our advisers and any prospective  purchasers or purchasers and their advisers and will be passed on to the new owners of the business.

11.2 Following completion of any such sale or transfer, your Personal Information shall be disclosed to and transferred to such new owner or third party.

 

12.Cookies policy

12.1 [we are required by law to provide you information about the purposes for which our cookies are stored and accessed and to obtain your consent to use cookies; store and retrieve usage information from visitors to our website or user’s computers or mobile devices. such consent will be obtained by you positively indicating your acceptance of our terms and conditions, this privacy policy and the use of cookies when you register for a service and/or by your browser settings and/or by you ticking the relevant box confirming that you understand and agree to the use of cookies.

 

13.Information about our use of Cookies

13.1 Our Website uses ‘cookies’ to distinguish you from other users of our website.

13.2 This helps us to provide you with a good experience when you browse our website and also allows us to improve our service. On revisiting our website, we will therefore be able to obtain information about your previous visits and about your computer including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

13.3 Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us to:

-Estimate our audience size and usage pattern.

–Store information about your preferences, and so allow us to customize our site according to your individual interests.

–Speed up your searches and to recognize you when you return to our site.

–Generally, provide a more convenient browsing experience for you. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers may also use cookies, over which we have no control.

13.4 A cookie is a small amount of data or parcels of text that is sent to your browser from a web server and stored on your computer’s hard drive if you agree. Generally, such a ‘cookie’ being a file in your web browser will enable the Website to recognize your computer when you visit the site.

13.5 These cookies contain information about you and your preferences. Generally, we use cookies to record session information, such as items that consumers add to their shopping cart.

13.6 You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether to accept or not to accept it.

13.7 It is not advisable to use cookies if your computer is shared by other people. You should clear ‘cookies’ stored by the web browser when using another person’s computer to avoid your e-mail address or other details being displayed in the login field to a subsequent user of our Website.

13.8 You can accept all cookies, reject all cookies, or modify your browser to alert you of any new cookies. To clear the stored cookies, you can normally go to the Tools dropdown menu at the top of the browser window.

13.9 Certain parts of the Website may not function without technical problems if you have ‘disabled’ the cookies file in your browser.

13.10 The use of cookies enables the Website to complete in our login fields with the user’s details including email addresses following registration and effectively speed up the login to the Website by users.

 

It is used by most online retailers and the Website to help collect information, such as how many people visit and return to the Website, what services are subscribed for or accessed and which products are purchased from the online shop on the Website, and to ensure the proper functioning of certain parts of the Website.

13.11 You can discover independent information about cookies by researching the Internet or carrying out online searches.

[The following cookies are set automatically when you visit the Website]:

Cookie Name(s) : __tawkuuid, TawkConnectionTime ,Tawk_[dynamic characters],_ga,_gat,_gid,saasant.sessid

Domain :*.saasant.com

Cookie Name(s) : __cfduid , ss , tawkUUID

Domain: va.tawk.to

Description: This is used to support Chat App supported by TAWK.TO and used by our applications

We use Google Analytics which sets a cookie for the purpose of anonymously identifying when users return to specific websites. The information is used by Google to store a history of website pages visited by a user each time.

– utma

– utmb

– utmc

by Google

Editing, updating, correcting and deleting information about you

If you prefer not to receive information from us, or wish to correct your information, please let us know by:

Send us an email at security@saasant.com

14. Policy changes

From time to time, we may use Personal Information or other customer information for new, unanticipated uses not previously disclosed in our Data Protection Privacy Policy. If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.

 

15. Security statement

15.1 This is the Security Statement and Policy of SAASANT INFOTECH PRIVATE LIMITED in compliance with the Data Protection law and applicable regulations. The internal procedures of SAASANT INFOTECH PRIVATE LIMITED are designed to cover the storage, access and disclosure of your Personal Information.

15.2 SAASANT INFOTECH PRIVATE LIMITED are committed to online security. We maintain security measures to protect the sensitive data on our Website and to prevent unauthorized access of customer information that is transmitted to servers. We cannot however guarantee the security of any data sent over the internet. Details of our security policy and measures can be found below.

15.3 This Security Statement explains how we store and safeguard the information we collect about you, and procedures that we have in place to safeguard your privacy generally.

–We always use industry-standard [encryption technologies] when transferring and receiving consumer data exchanged with our Website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Website.

–Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any Personal Information you transmit to or from our Website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

–Ordering online using your credit card details can be just as safe as ordering goods over the telephone. Where we have one, our Website will display any issued Secure Server Digital Certificate by a relevant online Certification Authority such as COMODO CA Limited.

–Although the Internet is not a completely secure medium, we have put in place various security procedures as set out in this Security Policy as part of the Data Protection Privacy Policy and Security Statement.

 

16. To prevent unauthorized access and maintain the accuracy of our records and data to ensure proper use of information, we have put in place appropriate physical, electronic and managerial procedures to protect, secure and safeguard the personal data and information we collect on or through our website. The following provisions and arrangements are in place:

16.1 We have a management and corporate commitment to information security within the organisation and provide clear direction, guidance and responsibilities and procedures in this respect.

16.2 SAASANT INFOTECH PRIVATE LIMITED has a designated or nominated compliance officer who deals with security of information and personal data together with relevant compliance with the Data Protection Act.

16.3 All employees are briefed on the importance of personal data and security and confidentiality of information obtained. Employees may attend training programmes and are provided with updates or practical guidance under the Law

16.4 We control physical security in relation to the information and personal data that is contained at our facilities and restrict access to the site, buildings, computer rooms, office desk, technology areas, equipment and other facilities where unauthorised access by people could compromise our security.

16.5 All proprietary or confidential information, including personal data, is contained or stored on computer and any that is contained and stored on manual files are locked up and secure.

16.6 We may seek to control access to information and personal data, including existing procedures for authorising and authenticating users as well as software controls for restricting access and techniques for protecting data such as encryption. Encryption is used in connection with our payment facilities for customers.

16.7 We monitor and log access so as to assist in detection and investigation of security breaches and any attempted breaches where they occur.

16.8 We maintain a business continuity plan as a contingency plan which identifies our business functions and assets (including personal data) which would need to be maintained in the event of disaster and set out the procedures for protecting and restoring them if necessary.

16.9 Our staffs are trained on practical aspects of the Law, confidentiality, security systems and we have relevant procedures in place in relation to the obligations under the Law Accordingly, our staff should be aware of information security issues and they are able to contact our Data Protection compliance officer with any issues relating to the Data Protection, Privacy or personal data.

16.10 In respect of detection and investigation of breaches where they occur, we have in place relevant controls which should alert us to a breach in security. We endeavor to investigate every notified breach of security.

16.11 The personal data and information held by us are currently stored on a relevant technology system, mass email programme data base, individual account contact manager’s systems together with the training booking spreadsheet, invoicing spreadsheet, Excel spreadsheets and paper form.

16.12 We do not hold any of your credit card details on the Website. Such information would be securely passed on to the electronic payment system provider or processor for authorization by your bank.

16.13 We have implemented internet security technology to seek to ensure that it is safe for you to shop with us. We are constantly updating our technology to provide you with the maximum practicable level of security.

 

We seek to keep your Personal Information confidential and our security measures are reviewed from time to time.

We are taking and will endeavor to continue to take all reasonable steps in order to protect our information and all personal data obtained by or provided to SAASANT INFOTECH PRIVATE LIMITED. However, SAASANT INFOTECH PRIVATE LIMITED cannot guarantee the security of any Personal Information or data disclosed to it or collected by it as we have no control over the public or third party network through which Personal Information may be sent to our website.

Any changes to this policy will be posted on this Website.

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback.

You may email us to security@saasant.com or

write to us at SAASANT INFOTECH PRIVATE LIMITED of [1/2 26c , Ramya Garden,Garden,Valadi,621218,Lalgudi,Trichy,TamilNadu,India]

Attention: [Direct Marketing Dept.]